Privacy Policy

Last updated: October 26, 2026

Mark By Light LLC (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and disclose information when you visit markbylight.com, place an order, submit artwork, or contact us.

Information We Collect

Depending on how you interact with us, we collect:

  • Contact and delivery details, including your name, email address, phone number, and billing or shipping address.

  • Order information, personalization instructions, uploaded artwork, photographs, logos, design approvals, and correspondence.

  • Website activity and technical information, including your IP address, browser, device information, pages visited, and interactions with our website.

  • Marketing preferences and records of your subscription, consent, and interactions with our messages.

How We Use Your Information

We use your information to process orders, prepare design proofs, personalize products, arrange shipping or pickup, answer questions, and provide customer support.

We also use information to maintain business records, prevent fraud, improve our website, and send marketing communications when you have subscribed or otherwise provided the required consent.

Service Providers & Payments

Our website is hosted by Squarespace. We provide information to service providers that support our website, payment processing, file storage, design and production, shipping, communications, and business administration.

We use Squarespace Payments, whose payment and fraud-prevention partners include Stripe and Sift. These providers process payment and transaction information under their respective privacy policies.

We use ShipStation and shipping carriers to help fulfill orders. They receive information needed to prepare labels, deliver packages, and provide shipment updates.

For more information, see the Squarespace Privacy Policy and ShipStation Privacy Policy.

We may also disclose information when required by law or reasonably necessary to investigate fraud, resolve disputes, or protect legal rights.

Cookies & Website Analytics

Our website uses cookies and similar technologies to support functions such as shopping carts, checkout, security, and website analytics.

You can manage cookies through your browser and any cookie preferences available on our website. Blocking certain cookies may affect website functionality. Squarespace also processes visitor information to operate, protect, and improve its platform.

Email & Text Messages

We send order-related communications, including design proofs, receipts, and fulfillment updates.

If you subscribe to marketing emails, you can unsubscribe using the link in those emails.

If you opt in to SMS marketing, we collect your mobile number, consent records, and message interaction information. We provide this information to Squarespace and its messaging providers to deliver messages on our behalf.

We do not sell, rent, or share SMS consent information or mobile numbers with third parties or affiliates for their own marketing purposes.

You can stop marketing texts by replying STOP. You can also contact us for help managing your preferences.

Retention & Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide support, maintain required business and tax records, and resolve disputes.

We use reasonable safeguards to protect information. No method of online transmission or storage is completely secure.

Your Privacy Choices

You can contact us to request access to, correction of, or deletion of personal information we hold about you. We may need to verify your identity and retain certain records for legal, accounting, or other permitted purposes.

Additional privacy rights may apply depending on your location and applicable law.

Childrens Privacy

Our website is not directed to children under 13. If you believe a child has provided personal information directly to us, please contact us.

Updates & Contact

We may update this policy as our business or practices change. Updates will appear on this page with a revised date.

For privacy questions or requests, contact Mark By Light LLC through our Contact page. Please identify your message as a privacy request.